My experience here was great. I was able to get a quote online & it was honored start to finish once I brought my car in. Not only that, I was able to get my particular repair done in a reasonable time(Had old serpentine belts swapped out on my Honda today)& their parts are covered by warranty. The employees I dealt with personally were very patient & understanding which during a pandemic are extra great qualities to have. You've probably been mailed their coupons which are also honored if you present them for your repair. Have a few other repairs needed for my car & as of now Hal's is where I intend to take my car for them once I have more money.